A Theoretical View at Cyberloafing: Antecedents, Consequences and Costs

Abstract

Nowadays, the internet is in an indispensable position in terms of making human life easier. In the digitalizing world, almost everything is tried to be solved through the internet. The Internet functions as an ever-changing and transforming interaction tool of the digital world available to people. This functionality has a growing impact on people, businesses and systems around the world. We are in a period where traditional business models are changing, customer diversity is increasing and competition is increasingly intense. Businesses are restructuring themselves by adapting to the digitalization process. However, in this transformation process, businesses are presented with both opportunities and threats. Being prepared for opportunities and taking precautions against threats will make businesses more sustainable. Technologies that increase efficiency and provide competitive advantage will make it easier for businesses to achieve their goals. The use of technology brings with it various challenges. One of these challenges is the phenomenon of cyberloafing in businesses. Cyberloafing, which is defined as employees leaving their business aside during
working hours and surfing the internet as a serious or minor counterproductive behavior, stands out as an issue that businesses should pay attention to. This study focuses on the theoretical structure of the concept of cyberloafing, its antecedent factors, causes and its relationship with other related concepts.